Frequently Asked Questions
A water purifier is one of the most important house appliance. With a host of waterborne diseases, it is important to know that you are drinking and cooking in clean water. If you have a faulty RO or water purifier system, it is extremely important to get it repaired so you and your family stays healthy.
The verified experts on Galaxy RO Care can repair and clean all the types of water purifier systems available in India along with leading brands such as Aquaguard, Kent RO, Eureka Forbes models etc. Following are the common types of water purifier systems:
RO water purifier system
UV water purifier system
UF water purifier system
Multi stage water purifiers or universal water purifier system
Here are the possible indicators that can help you determine that your RO water purifier system is not working:
No water or a slow flow through the faucet
Bad taste or odour
Leaking pre or post filter housing
System is continually running and doesn’t stop once the water is filled up in the tank
No water dispensed
Leaking membrane housing
TDS or total dissolved salt of water determines its drinkability. They comprise inorganic and organic salt in water, which classifies its consumption. The TDS level of drinking water.
We recommend the changing of pre-filters to be done every 3 months, and the sediment filters should be changed every 6 months.
Yes. Our experts give you a service guarantee of 30 days.
A pre filter is a filter that is fitted outside the purifier where the sediment level in the water is high. It removes sand, dust, slit and other particles from the water.
A sediment filter is the filter that comes into play in the first stage of filtration inside the purifier. It functions like a net that filters unwanted dirt particles as water flows through the system.
The filters contain activated carbon particles which help absorb pollutants that are not visible to the eye such as chlorine, pesticides and other chemicals, making water free from unpleasant taste, color and odour. Ensure that the carbon filters in your RO has an iodine value of 1100.
The most crucial part of a water purifier system is the RO membrane. It removes the dissolved impurities and reduces the TDS level of the water to the desired level. We recommend brands such as Dow, Pentair, TFC and CSM for RO membrane and suggest that you check the brand name before installation/change/repair.